What kind of information do we collect?
Sign-up details: If you register or sign up for events, newsletters or publications on the site, we will ask you for personal information such as your name, email address, occupation and other contact details such as a contact phone number.
Job application details: If you apply online for a job at Nesta, we will collect information about you and your experience through that application process.
Other application details (e.g. for services or funding): If you submit a tender to provide any services, apply for funding or support from Nesta, or enter a challenge prize, or register to attend one of our events, we may ask for more detailed information which we will use to process your application and you will be asked to agree to specific terms and conditions at the time of making the application.
We may also ask you for feedback about Nesta or to complete surveys.
As a responsible organisation, we are committed to attracting and funding a diverse group of applicants through our programme and want to improve how we do this. In order to allow us to do this better, we would like to collect some diversity monitoring information from those organisations we work with.
For the avoidance of doubt, any survey relating to demographic information will be confidential.
In addition, in relation to the Persistent Pain Challenge, we may collect personal information from you detailing your personal experience of living with pain or the treatment of pain.
In some cases we may use your own words in reports or publications.
The details of these personal experiences and direct quotes will be unattributed in all reports so no-one will be able to identify you or anyone else from them.
Your posts and communications: If you post content or communicate via the site, we will also store and monitor your content and communications.
What do we do with information we collect and what is our legal basis for this?
Third party processors: As is indicated below, we may use third party platforms and processors to deliver newsletters, process applications, event registrations, process payments, and process surveys. In using these third parties we are pursuing our legitimate interest to use third party technology to achieve greater efficiency within our organisation. To balance our interests against yours, we have taken steps to ensure these third parties maintains appropriate technical and organisational measures to keep your personal information secure.
Sign-up details: If you sign-up for us to send you newsletters, publications and other information about Nesta, our partners and activities (see ‘Marketing’ section below), we will use your personal information to send these to you. Our legal basis for doing this is your consent. You have the right to withdraw this consent at any time, as explained in the ‘Marketing’ section below.
Events: If you register to attend one of our events we will use your personal information to process your application to attend the event, take payment, if any, for our administration and management of the event and to send you any updates or information regarding the event. Our legal basis for doing so is to fulfil the agreement with you for your attendance.
Purchases: If you buy a ticket for an event, we will use third party payment processing organisations to take your payment. These organisations will be the data controller of your information for the purpose of processing those transaction, and may involve your information being processed outside of the European Economic Area (“EEA”). Please read the terms and conditions before completing your payment.
Job application details: We will use your personal information to process your application. We undertake this processing because it is necessary to fully assess your application, and if successful, to take steps to enter into a contract with you (this is our legal basis for the processing).
So that we can monitor the effectiveness of our Equal Opportunities Policy, when you apply for a position at Nesta, you will be asked to complete an Equal Opportunities Monitoring form; however, it is not a requirement of the job application process and you may decline to do so. The information you provide in this form is used for monitoring purposes only and remains strictly confidential. It is stored in an anonymised form and not matched with an applicant’s identity. The Equal Opportunities Monitoring form is not used during any stage of the shortlisting or selection process. Our legal basis for processing this information is your explicit consent. You have the right to withdraw this consent at any time – if you would like to do this, please just follow the steps explained in the ‘Marketing’ section below.
If you are successful in your application, we will provide further information about how we will continue to process your personal information during the course of your employment.
Other application details: We will use your personal information to process applications you make via the site. We undertake this processing because it is necessary to fully assess your application, and if successful, to take steps to enter into an agreement with you (this is our legal basis for the processing).
If you tender to provide any services, or apply for funding or support, enter one of our challenge prizes, you may be directed to another platform to process these applications. Some of these platforms may be managed by third parties other than Nesta, and further details will be given to you when you start the application. Please ensure you read the terms and conditions of those platforms when making any such applications, as when you submit an application you will be agreeing to the terms and conditions of those platforms. However, we remain the controller of your personal information in this arrangement – these third parties only process your personal information in line with our instructions.
For all kinds of information collected: Please make sure that any personal details you provide are accurate and up to date, and let us know about any changes. Please get consent first before giving us anyone else’s information.
The nature of Nesta’s work means we often work in partnership with other organisations, however, we will not share your information with any other organisation unless we have your permission first, unless we have a legitimate interest to do so (see section 5 below).
We may also use your information to carry out analysis and research to improve our publications, events and activities, customise our website and its content to your particular preferences, notify you of any changes to our website or to our activities that may affect you, to prevent and detect fraud and abuse, and to protect other users.
However you choose to engage with or support Nesta, we may retain your information for our own legitimate business interests for statistical analysis purposes, in order to review, develop and improve our business activities. In this situation, we will only keep any personal information if it is necessary to do so, and will always put in place appropriate safeguards, including where possible anonymising or minimising the data retained.
How long will we keep your information for?
General principle: We will only keep any personal information that you provide to us for as long as is necessary to fulfil the purpose for which you gave us the information and we will securely delete information when it is no longer needed for that purpose, as explained in more detail below.
Events: If you attend one of our events, we will use your information for the purpose of the event, and will only contact you for any other purpose if you have said we can. We will retain your personal information collected for the purpose of the event for 3 years for evaluation and business development purposes to help us understand our audience and reach, and to improve future events.
If you buy a ticket for one of our events, we will also keep your information in order to tell you about future similar events. If you do not wish us to contact you about future events please let us know by writing to use or emailing us at the at the contact details below.
Consent: We keep records of consent, and any withdrawal of consent, on our files for as long as your personal information is being used in line with that consent and for a period of 6 years after the consent is withdrawn (unless otherwise requested by you).
Job application details: If you apply for a job or send us a CV, we will keep your details on file for 6 months from the end of the recruitment process. After that point, your application or CV will be discarded. However, if you are successful in your application, then the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 6 years following the end of your employment.
Other application details: If you tender to provide any services, or apply for funding or support, or enter one of our challenge prizes, and you are successful, then we will keep your information for 6 years after the associated agreement has come to an end, or if the agreement was executed as a deed for 12 years. If the project or initiative has any external funding or support, we may need to retain your information for a longer period to fulfil our obligations under those agreements, in which case we will tell you that at the time of application.
If you are unsuccessful in a tender to supply services or you are unsuccessful in an application for funding, support or a challenge prize entry, once the process has ended we will retain your information for 3 years for evaluation and business development purposes, and to provide you with future opportunities to apply for similar opportunities, funding and support, or challenge prizes in the future. If you do not wish us to contact you about future opportunities, please let us know by writing to use or emailing us at the at the contact details below.
Processing for statistical analysis purposes: This type of processing will only be undertaken whilst we retain your personal information in line with the principles explained above.
If you sign up to our mailing list we will use your details to keep you informed about latest news, blogs, programme updates, research, publications, event details, jobs and funding opportunities, and may request feedback, including our annual audience survey.
If you no longer want to receive marketing communications from us, you can unsubscribe from our mailing list at any time by please clicking the unsubscribe link at the bottom of our emails or by emailing email@example.com detailing your name and email address.
Who else has access to your information?
We may share your information with our partners and with companies who help us to operate this site, and if you register to attend an event or apply to one of our programmes or indicate interest in any other activity detailed on the site, we may share your details with the companies/organisations who help us to fund and organise the events, programmes and other activities. Our legal basis for doing this is to pursue our legitimate interest of being able to being able to operate and administer the event, programme or activity. Some of these organisations may process your information in countries outside the European Economic Area (EEA), such as the United States, where data protection laws are not the same as in the EEA. Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data. Full details of these organisations, confirmation of where they would process your personal information, and details of the steps we have taken to safeguard your personal data will be provided as part of the online data collection process.
We may share your information within the Nesta group of companies, for the purposes of managing the event, grant or activity. Nesta currently provides all support and services for its subsidiary companies, therefore, our legal basis for sharing your information is to pursue the legitimate interests of shared resources and management reporting between the companies within the group. Our group companies will not process your data outside the EEA unless we notify you otherwise. Details of our group companies can be found here.
Comments, blogs and other information which you post on the site will be displayed publicly and to other users. Please be careful when disclosing personal information which may identify you or anyone else. We are not responsible for the protection or security of information which you post in public areas.
We may disclose your personal information to law enforcement agencies if required by law (in which case our legal basis for doing this is for compliance with a legal obligation), or to protect or defend ourselves or others against illegal or harmful activities (in which case, our legal basis for doing this is the pursuit of these legitimate interests).
Feedback and surveys
In relation to the Persistent Pain Challenge, if you complete a survey, we will use the information you provide to establish trends and to complete anonymised reports. No individual will be able to be identified from these established trends and/or from the contents of these reports. We will share these reports with our partners Versus Arthritis but you will not be able to be identified from the reports or any other information sent to Versus Arthritis.
This site contains cookies. Cookies are small text files that are placed on your computer by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners. Most web browsers allow some control of most cookies through browser settings.
We also use third party tracking cookies for remarketing, including Google Adwords. These third parties help us to send you tailored advertisements about Nesta, that we think may be of interest to you, based on what parts of Nesta’s websites you have viewed. The advertisements will be shown to you on other search results pages, or on sites within Google’s or any other third party display network. We do not collect any identifiable information through the use of these third party remarketing services.
If you do not wish to receive such advertisements, then you must deactivate the Google Adwords cookie from your account. For more information on how Google uses advertising cookies, and to manage your settings and opt-out of these features on the Google support website.
We take steps to protect your personal information and follow procedures designed to minimise unauthorised access or disclosure of your information. If you have a password for an account on this site, please keep this safe and don’t share it with anyone else. You are responsible for all activity on your account and must contact us immediately if you are aware of any unauthorised use of your password or other security breach.
Contacting us, exercising your rights and complaints
You are legally entitled to know what personal information we hold about you and how that information is processed, which includes the right to:
- know what information we hold about you
- ask us to correct any mistakes in your information which we hold
- ask us to deleted your personal information
- ask us to stop using your personal information or restrict how we can use it, for example if you feel it is inaccurate or no longer needs to be used by Nesta
- to object to us using of your personal information
- to object to any automated decision making that we may do using your personal information
If you wish to know what information we hold about you, or wish to exercise any of your other rights as detailed above, or have any complaint about how we are using your personal information, then please email or write to us at firstname.lastname@example.org or 58 Victoria Embankment London EC4Y 0DS UK and provide enough information to identify yourself (e.g. name and address or any registration details).
If our information is incorrect or out of date, please provide us with information to update it. If you want us to delete, restrict or stop using any information we hold about you, please explain the reasons why you are asking this. If you are unhappy with how we are using your information, again please explain to us the reasons and we will investigate the matter.
You can also write to the same address if you have a complaint about this policy.
If you are unhappy with how any data rights request or complaint has dealt with you have the right to complain to the Information Commissioner at Wycliff House, Water Lane, Wilmslow, Cheshire SK9 5AF or the following link https://ico.org.uk/concerns or helpline: 0303 123 1113.
Nesta, a company limited by guarantee registered in England and Wales with company number 7706036 and charity number 1144091.
Registered as a charity in Scotland number SC042833.
Registered office: 58 Victoria Embankment, London, EC4Y 0DS